Zone Alarm v Browsers. Problem solved.

Hopefully (fingers crossed), we've managed to cure my laptop of its Internet failings.

For a few weeks now (since upgrading Zone Alarm we now believe) my Vista Laptop has intermittently dropped it's connection to the Internet. The XP laptop has been fine (as has Sharon's v.old XP laptop). I'd never thought to press too deeply and ask why she wasn't using her newish Vista laptop to do MSc work but it turned out to have been experiencing the same problem. Actually - the same TWO problems: both occurring since the Zone Alarm upgrade.

I'd been using my XP machine more and more as the Vista laptop was apparently suffering from something terminal, but yesterday, Betony's dad came along to install a new ink system for my printer (don't ask - apparently its cheaper and lasts longer) and he offered to investigate the problem for me. He came across lots of references to FireFox v Zone Alarm problems - the people at FireFox quite viciously saying "it's a Z A problem - they should fix it". But the clincher for us was this post:

http://forums.techguy.org/web-email/782499-solved-firefox-ie7-stop-working-2.html

It fitted my problem exactly (both IE7 and FF suffered the problem) so we took the necessary action and uninstalled Zone Alarm and installed instead another free Firewall - Comodo - http://www.comodo.com/ (fingers crossed - Problem solved)

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Along the way, we'd explored another problem I'd been having - that of Tinyurl being blocked by Zone Alarm. There seemed no way around this and the email address they give to ask for the site to be allowed 'bounced'. Our forum searches told us that the Zone Alarm Spyblocker Firewall did this and that the best way around it was to alter settings. We thought that by uninstalling Zone Alarm, it would cure the problem, but it didn't - because as we found later: the Spyblocker is a separate installation. Or it was - it's gone now! (Problem solved)

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So, thank you forum people, for sharing your expertise and knowledge. It has cost me close on £2,000 to avert problems like this again (I have a MacBook Pro coming towards the end of this week- yeahhh) - but I think it's money well spent. :-)

David Sugden
dsugden@gmail.com
touring_fishman@yahoo.co.uk
07717 341 622

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Zone Alarm v Browsers. Problem solved.

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